SelfSync Terms of Sale

Last Updated: January 1, 2026

1. IMPORTANT NOTICE — PLEASE READ CAREFULLY

THIS DOCUMENT CONTAINS IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS AND OBLIGATIONS, INCLUDING LIMITATIONS OF LIABILITY AND A REQUIREMENT TO RESOLVE MOST DISPUTES THROUGH INDIVIDUAL BINDING ARBITRATION, NOT JURY TRIALS OR CLASS ACTIONS, UNLESS YOU OPT OUT AS DESCRIBED BELOW.

BY PLACING AN ORDER THROUGH THIS WEBSITE, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS OF SALE (“TERMS”).

YOU MAY NOT ORDER OR OBTAIN PRODUCTS FROM THIS WEBSITE IF YOU:

(A) DO NOT AGREE TO THESE TERMS;

(B) ARE UNDER 18 YEARS OF AGE OR NOT LEGALLY ABLE TO FORM A BINDING CONTRACT; OR

(C) ARE PROHIBITED FROM USING THIS WEBSITE UNDER APPLICABLE LAW.

2. COMPANY INFORMATION

These Terms apply to purchases made through selfsync.co, the “Site.”

The Site is owned and operated by SelfSync, “SelfSync,” “we,” “us,” or “our.”

Business Address:
9777 Wilshire Blvd
Beverly Hills, CA 90212
United States

Customer Support: support@selfsync.co

We may update these Terms at any time. The version posted on the Site at the time of purchase governs that purchase.

3. PRODUCTS & ELIGIBILITY

SelfSync sells dietary supplement products intended for adult personal use only.

You agree that you are purchasing products for your own personal or household use and not for resale, redistribution, or export.

SelfSync products are not intended for use by anyone under 18 years of age.

4. ORDER ACCEPTANCE & CANCELLATION

Your order constitutes an offer to purchase products under these Terms. All orders are subject to acceptance by SelfSync.

An order is not accepted and no contract is formed until you receive an order confirmation email.

We reserve the right to refuse, cancel, or limit any order at our discretion, including for suspected fraud, unauthorized activity, pricing errors, typographical errors, inaccurate product or pricing information, inventory limitations, or any other reason permitted by law.

Cancellations

Orders may be canceled only before shipment.

Once an order has shipped, it cannot be canceled.

If an order is canceled before shipment, any amount paid for that order will be refunded to the original payment method.

5. PRICING, TAXES & PAYMENT

All prices posted on the Site are listed in U.S. dollars unless otherwise stated and are subject to change at any time without notice.

The price charged for a product will be the price in effect at the time the order is placed and will be shown at checkout and in your order confirmation email.

Price increases will apply only to orders placed after such changes are made.

Posted prices do not include applicable taxes, shipping, handling, or other charges unless explicitly stated. Any applicable taxes and charges will be added to your merchandise total and itemized in your shopping cart before checkout and in your order confirmation email.

We are not responsible for pricing, typographical, technical, or other errors in any offer, product listing, promotion, advertisement, or checkout display. We reserve the right to cancel or refuse any order arising from such errors, even if the order has been submitted or confirmed.

Payment must be received before shipment. By submitting payment, you represent that:

(A) the payment information you provide is accurate and complete;

(B) you are authorized to use the payment method; and

(C) your payment provider will honor the charges.

6. SHIPPING, DELIVERY & RISK OF LOSS

We ship to the address provided at checkout. Shipping options and costs are shown before purchase.

Title and risk of loss pass to you once the order is transferred to the shipping carrier.

Delivery dates are estimates only and not guaranteed. Shipping may take up to a maximum of thirty (30) days from the date your order is placed, depending on the shipping method, destination, carrier availability, and other factors outside our control.

Delays caused by third-party carriers do not entitle the customer to a refund, cancellation, or chargeback unless otherwise required by applicable law.

SelfSync is not responsible for carrier delays, lost packages, or delivery failures caused by incorrect, incomplete, or outdated address information provided by the customer.

7. RETURNS & REFUNDS

7.1 Refund Eligibility

We offer refunds only for products that are unopened, unused, and in their original sealed condition.

To be eligible for a refund:

(A) your request must be submitted within 100 days of delivery;

(B) the product must be unopened and unused;

(C) the product must be in its original sealed condition; and

(D) you must provide your order number and the email used at checkout.

Opened or used products are not eligible for refunds under any circumstances.

7.2 Return Process

To request a refund, contact us at support@selfsync.co.

If your request is approved, we will provide return instructions.

Returns sent without prior approval will not be accepted.

Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we are not responsible for items lost in transit.

Refunds are issued only after the returned product is received and verified as unopened, unused, and in its original sealed condition.

7.3 Refund Processing

Approved refunds are issued to the original payment method.

Please allow 5–10 business days for your bank or card provider to post the refund.

Original shipping fees, if any, are non-refundable.

7.4 Late Delivery / Shipping Delays

Refunds are not issued solely due to shipping delays, late delivery, or estimated delivery dates not being met.

Shipping and delivery services are provided by third-party carriers. While we make reasonable efforts to process and transfer orders to the carrier in a timely manner, SelfSync has limited control over carrier operations, transit times, delays, weather disruptions, customs processing, address issues, or other delivery-related circumstances once an order has been transferred to the shipping carrier.

Delivery dates provided at checkout or in tracking updates are estimates only and are not guaranteed. A delayed shipment does not make an order eligible for cancellation, refund, or chargeback unless otherwise required by applicable law.

If an order is confirmed lost by the shipping carrier or is not delivered within the maximum shipping timeframe stated in these Terms, please contact support@selfsync.co so we can review the issue and determine the appropriate resolution.

8. DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

If your order arrives damaged, defective, or incorrect, contact support@selfsync.co within 7 days of delivery and include clear photos of the issue.

Once verified, we will send a replacement at no additional cost.

Failure to contact us within 7 days of delivery may affect our ability to provide a replacement.

9. CHARGEBACKS & PAYMENT DISPUTES

If you have a question or concern about your order, you agree to contact support@selfsync.co before initiating a chargeback or payment dispute with your bank or payment provider.

Unauthorized or abusive chargebacks may be contested using order records, delivery confirmation, tracking information, customer communications, and these Terms.

Unauthorized or abusive chargebacks may also result in denial of future purchases.

Initiating a chargeback does not expand or override refund eligibility under these Terms.

10. HEALTH & PRODUCT DISCLAIMER

SelfSync products are dietary supplements intended for general wellness purposes only and do not constitute medical advice.

They are not intended to diagnose, treat, cure, or prevent any disease.

Statements on this Site have not been evaluated by the U.S. Food and Drug Administration, FDA.

Individual results may vary. Any timelines, outcomes, results, or experiences described on the Site reflect customer experiences, marketing examples, or general product information and are not guarantees.

SelfSync does not make any guarantee that you will accomplish your health, wellness, beauty, skin, lifestyle, or personal goals by using our products.

Your results may vary depending on a variety of factors unique to you, including but not limited to your age, health, genetics, diet, lifestyle, consistency of use, medical history, medications, environment, and other individual factors.

You should consult a licensed healthcare professional before using any dietary supplement, especially if you are pregnant, nursing, taking prescription medication, have a medical condition, are planning surgery, or have concerns about whether a supplement is appropriate for you.

Use of SelfSync products is at your own discretion and risk.

11. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

SELFSYNC DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

SELFSYNC DOES NOT WARRANT OR GUARANTEE THAT ANY PRODUCT WILL MEET YOUR EXPECTATIONS OR PRODUCE ANY PARTICULAR RESULT.

Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

12. LIMITATION OF LIABILITY

EXCEPT WHERE OTHERWISE INAPPLICABLE OR PROHIBITED BY LAW, INCLUDING IN JURISDICTIONS SUCH AS NEW JERSEY WHERE CERTAIN LIMITATIONS MAY NOT APPLY, YOU EXPRESSLY UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES WILL SELFSYNC, ITS AFFILIATES, OFFICERS, EMPLOYEES, DIRECTORS, SERVICE PROVIDERS, SUPPLIERS, AGENTS, OR OTHER REPRESENTATIVES, COLLECTIVELY THE “SELFSYNC PARTIES,” BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

THIS INCLUDES, WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR SERVICES, PERSONAL OR BUSINESS INTERRUPTION, OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

THIS LIMITATION APPLIES REGARDLESS OF THE MANNER IN WHICH DAMAGES ARE CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, STATUTE, OR OTHERWISE, INCLUDING DAMAGES RESULTING FROM:

(A) THE USE OF, OR INABILITY TO USE, THE SITE;

(B) THE USE OF, OR INABILITY TO USE, PRODUCTS PURCHASED THROUGH THE SITE;

(C) DELAYS, ERRORS, OR INTERRUPTIONS IN THE SITE OR ORDER PROCESSING;

(D) THE COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR SERVICES;

(E) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR INFORMATION; OR

(F) ANY OTHER MATTER RELATING TO THE SITE, PRODUCTS, OR THESE TERMS.

IN NO EVENT WILL SELFSYNC’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, CLAIMS, OR CAUSES OF ACTION EXCEED THE GREATER OF:

(A) THE AMOUNT YOU PAID TO SELFSYNC IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM; OR

(B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow certain limitations of liability, so some or all of this section may not apply to you.

13. FORCE MAJEURE

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, labor disputes, supply chain disruptions, carrier delays, transportation disruptions, governmental actions, acts of war, terrorism, civil unrest, power outages, internet or telecommunications failures, or other events outside our reasonable control.

14. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles.

15. DISPUTE RESOLUTION & BINDING ARBITRATION

15.1 Agreement to Arbitrate

Except for claims eligible for small claims court or involving intellectual property, any dispute, claim, or controversy arising out of or relating to these Terms, your purchase, the Site, or any SelfSync product must be resolved through binding individual arbitration.

You waive the right to a jury trial and to participate in class actions, class arbitrations, collective actions, private attorney general actions, or representative proceedings.

15.2 Arbitration Rules

Arbitration will be administered by the American Arbitration Association, AAA, under its Consumer Arbitration Rules.

The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

15.3 Informal Resolution

Before initiating arbitration, you must provide written notice of the dispute and allow 60 days for informal resolution.

Notices must be sent to:

support@selfsync.co
9777 Wilshire Blvd
Beverly Hills, CA 90212

Your notice must include your name, order number if applicable, contact information, a description of the dispute, and the relief you are seeking.

15.4 30-Day Opt-Out

You may opt out of arbitration within 30 days of your first purchase by emailing support@selfsync.co with the subject line:

“ARBITRATION OPT-OUT.”

Your opt-out notice must include your full name, email address used at checkout, order number if applicable, and a clear statement that you wish to opt out of arbitration.

16. ASSIGNMENT

You may not assign these Terms without our written consent.

We may assign our rights and obligations under these Terms freely, including in connection with a merger, acquisition, sale of assets, corporate restructuring, or transfer of business operations.

17. NO WAIVER

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Any waiver must be in writing to be effective.

18. SEVERABILITY

If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions remain in full force and effect.

The invalid, illegal, or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable, if permitted by law.

19. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and SelfSync regarding your purchase and supersede all prior or contemporaneous communications, understandings, agreements, or representations regarding your purchase.

20. CONTACT INFORMATION

For questions about these Terms, your order, returns, refunds, or product issues, contact us at:

support@selfsync.co

SelfSync
9777 Wilshire Blvd
Beverly Hills, CA 90212
United States